Grab, the leading everyday super app in Southeast Asia, today announced the launch of three new services  -‘Tickets’ purchasing, ‘Hotels’ booking and Trip Planner that enables Grab users to plan their trips in real-time. Grab has launched these services to serve more of Malaysia’s everyday needs, with more value and greater convenience. These new services will be progressively rolled out in Malaysia from today and be available to all users by June 2019.

‘Trip Planner’ - Shared, seamless and smart transportation options within a single app

The new Trip Planner service will enable Grab users to plan their transit journey with real-time public transportation information and end-to-end directions right in the Grab app.

Once a user enters their destination via Trip Planner, they will be able to view all available public transit travel options, along with real-time departure and arrival times. They will also receive directions or recommendations of first-mile-last-mile transportation options such as JustGrab to and from the public transit that they can book right away -- a first-of-its-kind in Southeast Asia. This offers greater predictability and certainty for daily commute and allows users to plan their end-to-end journey better.

‘Hotels’ service: Special hotel booking offers through the Grab app

Malaysians love to travel and is ranked sixth highest among emerging markets, and they are about to enjoy a more rewarding experience when booking a hotel for their next holiday or staycation. With the new ‘Hotels’ booking service, Grab users can book hotels and other accommodation from Agoda, and soon Booking.com directly from the Grab app. They can access and easily compare prices across the world’s largest selection of 28 million places to stay, ranging from a wide choice of luxury and budget hotels to apartments, vacation homes and family-run B&Bs. Grab has started to roll out 'Hotels' to select Grab users in Malaysia, which will be available to all users in May.

Currently, Grab’s Platinum, Gold and Silver users can redeem vouchers to get up to RM30 off hotels booked through Agoda, when spending a minimum of RM300. Grab Platinum users can also gain access to Booking.com’s Genius programme and enjoy 10% discounts and other benefits. More features and benefits will be added to the ‘Hotels’ service throughout the year. Grab users will get free travel personal accident, flight delay insurance with each hotel booking, special ride offers, and enjoy seamless payments through GrabPay and earn GrabRewards points with every transaction later this year.

‘Tickets’ service: A faster and simpler way to search and buy tickets

Grab’s new ‘Tickets’ service, which will be rolled out in Malaysia by May 2019 in partnership with BookMyShow -- Asia's leading entertainment ticketing platform, gives users a faster and simpler way to buy movie tickets and in the future, tickets to other events online. With the cinema ticket market in Malaysia expected to grow by 17% to a total of US$20 million in the next 4 years due to the region’s growing middle class, the entertainment market is also set to become a larger priority for Southeast Asia.

Grab users in Malaysia will be able to search, compare, and purchase tickets from some of the leading cinema chains in the country including MBO Cinemas at launch time and soon, TGV Cinemas. Unlike other online ticketing services available today, users don’t have to create a new account and will be able to pay seamlessly with GrabPay, while earning GrabRewards points with every transaction.

The introduction of the services follows closely on Grab’s announcement of the integration of GrabFood into the main app last week, building towards its vision of being Southeast Asia’s everyday super app offering users a frictionless experience with one platform offering.